Help

Support

Last updated: May 2026

Need help with MyBlock? Check the FAQs below or email us at . We typically respond within 24–48 hours on business days. (Emails are forwarded to our support team automatically.)

Frequently Asked Questions

How do I reset my progress?
All data is stored locally on your device. Uninstalling the app clears all data. Reinstall to start fresh.
Can I sync across devices?
The current MVP release is local-only. Cloud sync is planned for a future release.
Why is the app asking for permissions?
  • Calendar: To read/create events when you create time blocks
  • Notifications: To remind you of upcoming blocks
  • Internet: For cloud relay features (optional)
How do I delete my data?
Since all data is local (MVP), simply uninstall the app. No cloud data is stored.
The app feels slow. What can I do?
  1. Close other background apps
  2. Restart your device
  3. Ensure you're on the latest version
How do I report a bug?
Email with:
  • Device model and Android version
  • App version (found in Settings)
  • Steps to reproduce the issue
  • Screenshot if possible

Contact Support

Email:
Response time: 24–48 hours (business days)

For urgent or enterprise requests:
urbangraphicsja@gmail.com